I can't find the item I want to order?
If you can't find the item you would like to order, it might be that the item has not been added to the website. Click on the custom order link in the page menu, and place your order directly to us. We would either add the item to the website or place an order on your behalf.
Can I request a proof or sample of my design before the full order is printed?
You would be sent a sample design or print via WhatsApp to the number you entered during your registeration. This is not available for all print orders.
Can I track my order?
Yes you can. You can track your order with the order number attatched to the email you recieved on payment confirmation. Visit the TRACK ORDER page, input your order number and track.
How can I place an order for custom printing and design services?
Click on the custom order link in the page menu, and place your order directly to us. We would either add the item to the website or place an order on your behalf.
What file formats do you accept for design and artwork submissions?
We accept Cdr, PSD, PNG, and Ai file formats.
What is the minimum order quantity for printed materials?
The minimum order quanitity for each product is different and can be found in the product description.
Can I make changes to my order after it has been placed?
If you would like to make changes to your order after it has been placed, you can reach us directly.
Do you offer any discounts for bulk orders or repeat customers?
You would get an email about the discounts we offer on bulk orders and repeat customers from time to time.
How will I be notified when my order is out for delivery or has been delivered?
You would get a notification email at every step in your print/design journey.
What should I do if my order is delayed or hasn't arrived within the estimated timeframe?
Contact us directly to report if your order is delayed. Our customer service agents are available 24/7.
Can I request expedited or rush delivery for my order?
Yes you can. Send us a message directly if you want your order expedited. Note: This comes with extra charges.
Do you offer delivery services to specific locations or venues for events or promotions?
Yes we do. Just input the location details when calculating your shipping.
1. What are the primary types of lamination, and how do they differ from each other?
There are several types of lamination, with the most common ones being Matte, Gloss, Cat Ice, and Pearl lamination. Each has a unique finish and texture:
- Matte Lamination: Provides a non-reflective, smooth finish.
- Gloss Lamination: Gives a shiny, reflective surface.
- Cat Ice Lamination: Offers a subtle, semi-gloss finish with added texture.
- Pearl Lamination: Creates a pearlescent, shimmering effect.
2. When should I choose matte lamination for my printed materials?
Matte lamination is suitable for materials that require an elegant, understated look, reducing glare and offering a soft, tactile feel. It's ideal for items like brochures, business cards, or packaging for a sophisticated or vintage aesthetic.
3. When is gloss lamination the right choice for my project?
Gloss lamination is perfect when you want vibrant, eye-catching, and shiny visuals. It enhances color saturation, creates a reflective surface, and can make images and graphics pop. Use it for promotional materials such as posters, magazines, or product packaging.
4. What is Cat Ice lamination, and when should I use it?
Cat Ice lamination provides a semi-gloss finish with a subtle texture. It's a great choice for materials that require a balance between matte and gloss. This finish adds a unique touch and can work well for marketing materials, menus, or book covers.
5. What is Pearl lamination, and when is it appropriate for my project?
Pearl lamination creates a pearlescent, shimmering effect, making it ideal for special occasions or luxury items. Consider Pearl lamination for wedding invitations, event announcements, high-end product packaging, or any project that demands a touch of opulence.
6. Does lamination affect the durability of printed materials?
Yes, lamination adds a protective layer to your printed materials, making them more resistant to moisture, stains, physical damage, and wear and tear. It extends the lifespan of the document.